Main member details
You can submit an online claim for cancellations or an amendment cost (prior to travelling) if your claim is due to:
- Foreign & Commonwealth Office (FCO) advising against all, or all but essential travel to your destination; or
- Coronavirus illness or self-isolation coinciding with the period of the booked travel
For any other claim reason, please download a claim form from here
as these cannot be submitted online.
Please make sure you complete the questions marked with a * as we need this information to assess your claim.